The Ballantyne Hotel & Lodge offers a variety of exceptional event space options for social events. To help make the planning process extra festive, the hotel is offering 10% off parties hosted Sunday – Thursday as well as complimentary room rental. Food & beverage minimums do apply. The Ballantyne Hotel & Lodge’s staff of experienced catering managers will plan the event from start to finish, taking care of all details to ensure that this holiday season is as stress-free as possible. For more information, please call 704-248-4035 or email celebrations@theballantynehotel.com.
Join The Ballantyne Hotel & Lodge for a favorite tradition with Thanksgiving Brunch on Thursday, November 24, 11am – 3pm. Leave the cooking to The Ballantyne Hotel & Lodge, and enjoy an endless array of seasonal salads, decorative displays, carving stations with regional accompaniments and decadent desserts. There will be live music from the Mark Hoffman Band. Cost is $55 per person, $28 for children, ages 5-12, and complimentary for children ages 4 and under (pricing does not include tax and gratuity). Private dining rooms are available for larger groups. Reservations are required. To make a reservation, please call 704-248-4100 or visit www.gallery-restaurant.com.
Get cozy at the Veranda on Friday – Sunday, 2pm – 5:30pm throughout December (other than Christmas Day). Enjoy hot chocolate with the option to add Godiva liqueurs and a selection of garnishes. The cost is $5 and $8 with liqueur. There will be live entertainment for all to enjoy in the Main Lobby.
Join us for Holiday Afternoon Tea in the Main Lobby throughout December. Holiday Afternoon Tea includes a variety of seasonal loose leaf tea blends from Harney & Sons Teas and a selection of savory tea sandwiches, traditional confectionaries and holiday treats. Tea is served Wednesday through Sunday, 1pm – 5pm (other than Christmas Day). The cost is $30 for adults and $15 for children, ages 5-12, and complimentary for children ages 4 and under (plus tax & gratuity). There will be live entertainment on Friday – Sunday, 2pm – 5:30pm. For reservations, please call 704-248-4100.
The gingerbread house competition offers two independent categories for professional and amateur entries. The grand prize in both categories is a Spa Escape package featuring an overnight stay in the luxurious presidential suite, spa treatments and breakfast for two guests.
Entry forms are available at www.theballantynehotel.com. Please contact Erin Hunter at 704-248-4038 or ehunter@theballantynehotel.com for more information. Gingerbread house applications must be submitted by Monday, November 28 and houses need to be delivered by Friday, December 9. Judging will take place on Saturday, December 10 at 5pm.
Enjoy an enchanting collection of gingerbread houses throughout the holiday season. From Saturday, December 10 through Monday, December 26, the creative display is open daily to the public. Attendees may vote on their favorite gingerbread house with $1 minimum donation per vote. All proceeds will benefit Levine Children’s Hospital, dedicated to caring for the physical and emotional needs of children and their families.
Santa Claus is coming to The Ballantyne Hotel & Lodge for brunch on Sunday, December 11,
11am – 2pm. Children of all ages will enjoy sitting on Santa's lap and an extensive brunch buffet including breakfast items, a carving station and decadent desserts. There will be a surprise visit from the Grinch. Please bring cameras for photos with Santa Claus. The cost is $45 for adults and $20 ages 5-12, and complimentary for children ages 4 and under (pricing does not include tax and gratuity) Reservations are required at 704.248.4100 or www.gallery-restaurant.com.
On Saturday, December 3, 10:30am – 1:30pm, learn how to make impressive gingerbread houses and decadent desserts perfect for holiday entertaining. The cost is $75 per person inclusive. To make a reservation, please call 704-248-4100.
The holiday season presents the perfect opportunity to showcase a favorite holiday treat or special family recipe at The Ballantyne Hotel & Lodge. On Sunday, December 18, 2pm – 4pm, enter a homemade cupcake or cookie in the Ultimate Cupcake & Cookie Challenge. The cost for entry is $10, which will benefit Levine Children’s Hospital. The Ballantyne Hotel & Lodge’s culinary team will select three winners in each category based on taste, and there will be a prize awarded for overall best presentation. The grand prize for each category is an overnight stay in a Parlor Suite with breakfast in bed. Please note that participants may only enter one category. To enter a recipe, please complete the entry form available at www.theballantynehotel.com. Registrations are due by Friday, December 9. Contact Katie Saunders at 704-248-4007 or ksaunders@theballantynehotel.com for more information.
The Ballantyne Hotel & Lodge will offer a festive holiday brunch on Sunday, December 25, 11am – 3pm in the Ballantyne Ballroom. The elaborate buffet will include a variety of salads, an assortment of cheese and seafood displays, breakfast items with omelet station, carving station and indigenous desserts. There will be live traditional holiday music from the Henry Buff Dillard Band. Cost is $55 per person, $28 for children, ages 5-12, and complimentary for children ages 4 and under (pricing does not include tax and gratuity). Private dining rooms are available. Reservations are required. To make a reservation, please call 704-248-4100 or visit www.gallery-restaurant.com.
The Ballantyne Hotel & Lodge features a gift of a room offer when guests stay two nights, the third consecutive night is free. Pricing starts at $189 per night based on the best available rate. Ideal for visiting family and friends or an escape from a hectic holiday season, the package is available through December 31, 2011. Reserve online at www.theballantynehotel.com or by calling 1-800-325-3589.
Celebrate 2012 in style with a festive overnight package at The Ballantyne Hotel & Lodge. The New Year’s Eve Dinner Package includes an elegant room, dinner in Gallery Restaurant, complimentary valet parking and a 2pm late check-out. Pricing starts at $299 for double occupancy. Reserve online at www.theballantynehotel.com or by calling 1-800-325-3589.
Ring in the New Year with a live-spinning DJ, appetizers and drink specials in the Great Hall beginning at 9pm. Enjoy a champagne toast at midnight. There will be a $25 cover charge for attendees not staying or dining at the hotel.
The Ballantyne Hotel & Lodge, part of Starwood’s The Luxury Collection, is a Forbes Four-Star and AAA Four-Diamond award-wining hotel located in Charlotte, NC. Featuring 214 elegant guest rooms, The Ballantyne Hotel & Lodge also offers a four-bedroom Cottage and a Lodge group retreat with 36 spacious guest rooms. Guests can enjoy meeting and event facilities, spa, fitness, indoor and outdoor pools, golf, Dana Rader Golf School, tennis and dining at Gallery Restaurant. For the past two years, The Ballantyne Hotel & Lodge has received the Tiffany Trophy, an annual award presented by The Luxury Collection to the hotel or resort with the highest overall guest satisfaction score in North America. The Ballantyne Hotel & Lodge is owned by Bissell. For information and reservations, please contact The Ballantyne Hotel & Lodge toll-free at 866-248-4824, or visit www.theballantynehotel.com. Like The Ballantyne Hotel & Lodge at www.facebook.com/ballantynehotel or follow The Ballantyne Hotel & Lodge at www.twitter.com/ballantynehotel.
The Luxury Collection® is a selection of hotels and resorts offering unique, authentic experiences that evoke lasting, treasured memories. For the global explorer, The Luxury Collection offers a gateway to the world’s most exciting and desirable destinations. Each hotel and resort is a unique and cherished expression of its location; a portal to the destination’s indigenous charms and treasures. Magnificent décor, spectacular settings, impeccable service and the latest modern conveniences combine to provide a uniquely enriching experience. Today, The Luxury Collection is a glittering ensemble of more than 75 of the world’s finest hotels and resorts in more than 30 countries in bustling cities and spectacular destinations around the world. The Luxury Collection includes award-winning hotels that continuously exceed guest expectations by offering unparalleled service, style and class in some of the most desired destinations in the world. All of these hotels, many of them centuries old, are internationally recognized as being among the world’s finest. For more information, please visit www.luxurycollection.com.
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]]>March 17 – Cheese! Need We Say More?
April 14 – Lamb, Nose to Tail
July 21 – Fish & Shellfish – MF Foley & Gallery Signature Dishes
August 11 – Pairings – Local Farms, Distilleries & Breweries
October 27 – BBQ – Featuring our Local Baucom’s Best Beef
December 1 – Cooking Techniques – Traditional & Modern French
Cooking School is held on a Saturday from 10:30 a.m. to 1:30 p.m. Upon completion of each session, attendees will receive a folder of recipe cards. The cost for each session is $85 plus tax & gratuity. Reservations are required at 704-248-4100.
About The Ballantyne Hotel & Lodge
The Ballantyne Hotel & Lodge, part of Starwood’s The Luxury Collection, is a Forbes Four-Star and AAA Four-Diamond award-wining hotel located in Charlotte, NC. Featuring 214 elegant guest rooms, The Ballantyne Hotel & Lodge also offers a four-bedroom Cottage and a Lodge group retreat with 36 spacious guest rooms. Guests can enjoy meeting and event facilities, spa, fitness, indoor and outdoor pools, golf, Dana RaderGolf School, tennis and dining at Gallery Restaurant. The Ballantyne Hotel & Lodge is a two-time winner of the Tiffany Trophy, an annual award presented by The Luxury Collection to the hotel or resort with the highest overall guest satisfaction score in North America. The Ballantyne Hotel & Lodge is owned by Bissell. For information and reservations, please contact The Ballantyne Hotel & Lodge toll-free at 866-248-4824, or visit www.theballantynehotel.com. Like The Ballantyne Hotel & Lodge at www.facebook.com/ballantynehotel or follow The Ballantyne Hotel & Lodge at www.twitter.com/ballantynehotel.
About The Luxury Collection
The Luxury Collection® is a selection of hotels and resorts offering unique, authentic experiences that evoke lasting, treasured memories. For the global explorer, The Luxury Collection offers a gateway to the world’s most exciting and desirable destinations. Each hotel and resort is a unique and cherished expression of its location; a portal to the destination’s indigenous charms and treasures. Magnificent décor, spectacular settings, impeccable service and the latest modern conveniences combine to provide a uniquely enriching experience. Today, The Luxury Collection is a glittering ensemble of more than 75 of the world’s finest hotels and resorts in more than 30 countries in bustling cities and spectacular destinations around the world. The Luxury Collection includes award-winning hotels that continuously exceed guest expectations by offering unparalleled service, style and class in some of the most desired destinations in the world. All of these hotels, many of them centuries old, are internationally recognized as being among the world’s finest. For more information, please visit www.luxurycollection.com.
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The open, bright and contemporary new Courtyard hotel lobby welcomes guests with vivid contrasting colors, including blue, green, orange and red. The traditional front desk has been replaced with separate welcome pedestals to create more personal and private interactions when guests check in. This allows staff to move about to show guests the lobby features and provide assistance. Flexible seating options range from a communal table in the middle of the action, to more private media booths with high-definition televisions, to a more intimate, semi-enclosed lounge area.
A signature element of the new lobby is the exclusive GoBoard® technology, a 52-inch LCD touch screen packed with local information, maps, weather, and news, business and sports headlines. Guests can navigate using the touch screen to find restaurants, local attractions and directions.
Guests can connect to free WiFi and there are ample electrical outlets throughout the lobby to power digital devices. The enlarged business library features several complimentary computer terminals along with a free printer and separate computer stations dedicated to printing airline boarding passes and checking flight status.
Dining has been completely redesigned with The Bistro – Eat. Drink. Connect.; offering casual, flexible seating; easier access to food and higher quality, healthier menu options for breakfast with a We Proudly Serve Starbucks® location; and light evening fare, including snacks, wine and beer so guests can unwind. The MarketTM, a 24/7 shop for snacks, beverages and sundries, is always open for late-night cravings or the toothpaste you forgot to pack.
Green has been Courtyard’s signature color since Marriott launched the brand 25 years ago. Now it is even greener with the introduction of a guest recycling program for the environment. Receptacles for paper, glass, plastic and metal will be conveniently located by side exits.
For more information, please call 704-341-0041 or visit www.courtyardballantyne.com.
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Courtyard by Marriott offers a refreshing environment that helps guests stay connected, productive and balanced. Intuitive services and design accommodate guests’ needs for choice and control. With more than 860 locations in 30 countries, Courtyard is Marriott’s largest brand. All Courtyard by Marriott hotels participate in the award-winning Marriott Rewards frequent travel program that allows members to earn hotel points or airline miles for every dollar spent during each stay. For more information, including guest guided video tours of the new lobby and the latest brand information, visit www.gocourtyard.com. For reservations, go to www.courtyard.com or contact a travel professional.
Click here for Marriott International, Inc. (NYSE: MAR) company information.
For daily company news and information, visit www.MarriottNewsCenter.com.
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]]>FlightScope is the world’s first-ever 3D Doppler Tracking Golf Radar, a state-of-the-art, portable indoor-outdoor 3D ball-flight and club tracking device, with capabilities far beyond traditional launch monitor technology. The 3D ball tracking device measures a number of variables related to the golf ball including real time tracking, ball speed, both vertical and horizontal launch angles, sidespin and backspin. Flightscope can also help with your golf swing analysis by measuring variables related to your golf club including club head speed, club vertical attack angle, club horizontal attack angle and club face angle.
“Adding FlightScope to our already state-of-the-art arsenal of golf training equipment and technology will give us data that is much more accurate than video, allowing us to provide a blueprint for better ball striking,” said Dana Rader, Founder and Owner of Dana Rader Golf School. “With the technologies of FlightScope, we get extremely accurate ball flight and club delivery data which proves to be a valuable tool for golf instruction, swing analysis, ball and club fitting, and club recommendations.”
About Dana Rader Golf School
Dana Rader Golf School is North Carolina’s most complete state-of-the-art teaching and practice facility. Selected to Golf Magazine’s prestigious list of Top 25 Golf Schools in America and #1 in North Carolina, Dana Rader Golf School specializes in quality golf schools and lessons for players of all ages and skill levels. Dana Rader Golf School’s full staff of award-winning PGA and LPGA certified professionals offers extensive programs and highly personalized instruction for men, women, juniors and corporate events.
The School’s Founder, Dana Rader, is a nationally recognized leader in the golf industry named by Golf Digest as one of America’s 50 Greatest Teachers, is consistently ranked as a Golf Magazine Top 100 Instructor and currently serves as LPGA Teaching and Club Professional National President. She has been honored as LPGA National Teacher of the Year and has achieved LPGA Master Professional status. For more information about Dana Rader Golf School, call 704.542.7635 or visit www.danarader.com.
About FlightScope®:
EDH, maker of FlightScope®, is a product development company founded in 1989 by Henri Johnson, inventor and electronic engineer. EDH develops products for the defense and sports markets, and has as its core expertise the design and development of 3D tracking radar systems. FlightScope®, was first demonstrated in Ponte Vedra Beach, Fl., in 2001; and was introduced at the 2004 PGA Merchandise Show. In addition to its use at high-profile teaching academies and by club fitters worldwide, Tour professionals and avid golfers devoted to game improvement use FlightScope®, for personal practice. FlightScope is also known for its ease of use as well as the precision and accuracy of its technology. FlightScope®, employs phased array and ballistic tracking technology to accurately record ball trajectory and actual launch data.
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H.C. “Smoky” Bissell and his team were putting the finishing touches on a new luxury hotel in their Ballantyne master planned community in south Charlotte. After years of planning and construction, the hotel was just weeks from opening. Then the world changed forever on September 11, 2001.
In the aftermath of the terrorist attacks, hotels worldwide saw occupancy rates plunge as companies curtailed travel plans amid security concerns and an economic downturn. Although a very challenging time to launch a new hotel, just two weeks after 9/11 Ballantyne Resort opened for business as the first true luxury-class property in the Charlotte region.
Even before the events of 9/11, many had questioned the viability of a luxury class hotel in what was still a relatively new, emerging south Charlotte business park. But Bissell and his team had a crystal-clear vision of what Ballantyne would someday become, so despite the challenges and the risks, they were committed to moving ahead and making the project a success.
Today, The Ballantyne Hotel & Lodge is the flagship of the Bissell hotel portfolio in Ballantyne. Along with three sister properties—Courtyard by Marriott, Staybridge Suites, and the Aloft—Bissell now owns and manages nearly 600 hotel rooms providing a variety of service levels and price points for Ballantyne clients and visitors.
Joining the Bissell Family
Bissell Hotels is the hospitality division of The Bissell Companies, an organization specializing in commercial real estate development, office leasing, property management, real estate investments, and hotels. Bissell also has ancillary interests in golf, spa, and media businesses. The company is most noted for two of the Southeast’s most successful mixed-use communities—SouthPark and Ballantyne.
Leading Bissell Hotels is President and COO Joe Hallow. Born in Charlotte, but raised in eastern North Carolina, Hallow returned to his birthplace in the early 1990s as a sales manager for Lanier. Subsequently, he joined medical device manufacturer Boston Scientific and spent the next decade traveling the country in a variety of sales and management roles.
“Working for a Boston-based company, it was hard to stay connected locally and to get to know the city,” recalls Hallow. “I was a Charlotte guy on the weekends, but I was gone during the week.”
So when father-in-law Smoky Bissell invited him to join The Bissell Companies in 2003, he decided the time was right to get off the road and work for a Charlotte-based organization.
Hallow’s first six months or so with Bissell were spent evaluating the business and getting to know the team. But with the rapid growth and early success of Ballantyne came a realization that more vertical focus was needed on some of their assets.
“I certainly didn’t know how to check anybody into a hotel, but we made the decision that I would move into hospitality, and with the help of a great team, we began to evaluate our assets and our position in the market,” explains Hallow. “We wanted to make this a self-sustainable, thriving business unit within The Bissell Companies.”
When Hallow assumed leadership of the hotel team, Bissell was operating four lodging properties—three in Ballantyne, plus The Park Hotel at SouthPark. But in March 2006, they sold The Park to Marriott to help create capital for office expansion in Ballantyne.
“It was very tough for the Bissell family to divest The Park Hotel,” admits Hallow. “It had been a part of the family since the mid-1980s.”
Ballantyne’s Innkeeper
With 200 guest rooms, 14 suites, a 35-room Lodge retreat, a four-room Cottage, and 30,000 square feet of meeting space, The Ballantyne Hotel & Lodge is Bissell’s flagship luxury property. A part of Starwood’s The Luxury Collection and an AAA Four-Diamond award winner, the hotel focuses on the corporate group market, corporate travelers, and the social wedding market (the hotel has already booked a record 59 weddings for 2012).
The rustic Lodge retreat, which opened in 2002, focuses on hosting private groups, corporate team building, and corporate board meetings.
The Ballantyne Hotel is also home to Gallery Restaurant and The Spa at Ballantyne, both Forbes Four-Star recognized establishments. The Golf Club at Ballantyne is one of the top daily fee golf courses in the region and has been rated 4.5 stars by Golf Digest. Golf Magazine has also consistently rated Ballantyne’s Dana Rader Golf School as one of the top 25 schools in the nation.
The hotel opened in 2001 without a major global affiliation, making it difficult to sell to corporate travel offices in places like New York and Atlanta.
“They had no idea who we were,” concedes Hallow. “But we needed these larger feeder market travelers to help make The Ballantyne Hotel a sustainable asset.”
So Hallow’s first order of business was to make sure quality and service levels were equal to what these travelers experienced at other luxury hotels. Next, they needed a connection to a broader worldwide marketing organization, and Starwood’s The Luxury Collection seemed like the perfect fit.
“Our target travelers were staying in New York or San Francisco the night before, so there could be no drop off when they arrived in Charlotte,” Hallow continues. “And with Starwood, we liked that we would be in a collection of unique hotels like The Phoenician in Scottsdale, Arizona; San Francisco’s Palace Hotel; and Hotel Danieli in Venice, Italy.”
Originally called Ballantyne Resort, the hotel has now been rebranded as The Ballantyne Hotel & Lodge.
“Clearly 2008 and 2009 were challenging years for most businesses,” explains Hallow. “There were quite a few of our larger customers that could no longer meet at resorts, so if ‘resort’ was in our name, it became a challenge in that environment. But while that triggered the change, we had actually discussed making the move as early as 2005 or 2006 when we first affiliated with Starwood. They always felt ‘hotel’ might fit better with the markets we serve.”
Bissell owns and operates all of its hotels under franchise agreements with the hotel brands, and each property is targeted at market segments that complement the Ballantyne area. The first hotel in Bissell’s Ballantyne collection was the 90-room Courtyard by Marriott, which opened in 1998. The Courtyard caters to the business traveler, the weekend traveler, and the overnight wedding market.
The Staybridge Suites opened in early 2001 and targets the extended stay traveler with its 118 studio, one bedroom, and two bedroom suites.
The newest hotel in Ballantyne is the Aloft, a 136-room LEED-certified property with a youthful, modern, and energetic ambiance that opened in November 2009.
“If the worst time to open a hotel was two weeks after 9/11, maybe the second worst time to open a hotel would be the fall of 2009,” laughs Hallow. “The Aloft struggled out of the gate and didn’t approach the pro-forma that was built for it in 2006-2007. But it quickly became financially sustainable after that first year, and this year it has really exploded. So far, 2012 looks like a really robust year for the entire portfolio and our 12-month backlog looks much more promising today than it did a year ago or a year and a half ago.”
As Ballantyne grows, so will the need for more hotel rooms. A recent rezoning will allow over one million additional square feet of office space, 600 residential units, and 200 more hotel rooms. It is important to Bissell to stay ahead of the market, ensuring that Ballantyne has adequate hotel capacity.
“We have already started evaluating what hospitality product will be next for Ballantyne,” says Hallow. “We’re a live, work, stay, play concept out here. If our tenants have guests coming to Ballantyne and they have to stay five or 10 miles down the road, that is probably not a good thing for us.”
Though Bissell’s core business is development, Hallow and his team have turned Bissell Hotels into a major player in the Charlotte hospitality business.
“Joe has demonstrated great leadership and tenacity during one of the most challenging economies in history,” says company founder Smoky Bissell. “His energy is such that sometimes many who work side by side with him do things that they never thought themselves capable of achieving. Joe has truly elevated our hotel portfolio, and I can’t wait to see what’s next for us in hospitality.”
Selling Charlotte
Hallow has a unique perspective on the state of the tourism industry in Charlotte as the chairman of the Charlotte Regional Visitors Authority (CRVA). The CRVA is responsible for marketing Charlotte as a tourism destination and managing Charlotte’s public assembly facilities—Time Warner Cable Arena, Charlotte Convention Center, NASCAR Hall of Fame, Bojangles’ Coliseum, and Ovens Auditorium. The CRVA CEO is Tom Murray, a 30-year veteran of the hotel and hospitality business who came on board last December.
After struggling through some lean years during the recession, Hallow says the Charlotte hospitality industry seems to be on the mend.
“We were gaining inches through 2010 and 2011, but in 2012, we’ve gone vertical,” he says with confidence. “Our occupancy rates are up considerably, but our average daily rate still lags that of the other large markets we compete with. We have grown so fast, but the larger markets had a major head start in the development of higher-end lodging properties.”
“Our primary competitors for conventions used to be more third-tier cities,” explains Hallow. “But today, we’re competing with more first- and second-tier cities like Boston, Atlanta, and Baltimore.”
Hallow attributes Charlotte’s elevation to three primary factors: rapid population growth combined with a culture that accepts newcomers and encourages them to become engaged in the community; strong leadership shown by the banks and other Charlotte business and civic leaders who made amenities like Time Warner Cable Arena, the Convention Center, and the NASCAR Hall of Fame a priority; and the connection that our airport and US Airways has given us to the rest of the nation and the world.
Major events like the Wells Fargo Championship, the CIAA Basketball Tournament, the Belk Bowl, the recent NRA Convention, and the Democratic National Convention are also important engines for the tourism and hospitality business in Charlotte.
“Those types of events don’t just help our businesses thrive; in many cases they help our businesses survive,” says Hallow. “We do not have the transient base of travel in this city that Atlanta has, so we need to embrace major events.”
The Democratic National Convention (DNC) is an example of how success in hosting major events breeds more success.
“You don’t just go from the kind of conventions we had in the early 1990s and all of a sudden get a DNC,” says Hallow. “You’ve got to show a pattern of success and deliver a quality experience. The DNC is a huge win, but now we must be successful with that event to win even more opportunities.”
He says hotels and motels throughout the Charlotte region are booked solid for the Convention, with some impact extending as far away as Columbia and Greensboro.
The Next Level
Whether it is ensuring that guests are greeted with a smile when they check into a Bissell hotel, or helping to chase the next big tourism event for the Charlotte region, Hallow is always looking to take things to the next level.
“In hospitality, having a quality product is great, but it is secondary to delivering an exceptional experience for our guests; and that comes from our people,” he explains. “If you make a great first impression in the first 15 minutes after the guest arrives, you have a great chance at getting them to come back or give you a referral. We’re very fortunate to have top quality general managers in all of our hotels to help make that happen.”
For the city of Charlotte, Hallow says the key to competing at the next level is teamwork between the hospitality industry, other business leaders, and elected officials.
“We don’t have a mountain range or breaking waves like some of our competitors do,” he concludes. “So we win when we work together. With the leadership of this team now, I think we can begin taking it to an entirely different level. It’s fun to be in this city and to get work with so many great people.”
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